Carolina PC Pros, LLC Logo   Carolina PC Pros, LLC
90 Sylvan Way • Zebulon, NC 27597
(919) 302-9063 • help@carolinapcpros.com

Office Hours: Mon-Fri, 8AM-5PM
Evenings & Weekends Available by Appointment
Serving the Raleigh, Knightdale, Wendell, Zebulon,
Wake Forest and Rolesville Areas
 
Spyware/Adware Removal
Spyware and adware have become all too common problems for computer users. Your system gets slower and slower, and may not even start up. When you try to go to a web page, you end up somewhere you didn't ask to go, or get "404 - Page Not Found" errors. You may also experience numerous pop-up windows. This is the result of adware (programs that place ads on your PC), and spyware (programs that track you moves online, or worse, change your system's behavior). We can remove adware and spyware and provide you with the tools to remove it and keep it off of your system.

Virus Removal
Viruses and trojans are, unfortunately, a fact of life for computer users. We strongly recommend that you install an antivirus program and keep it updated. If your machine has been infected with one or more computer viruses, we will remove the viruses from your system and attempt to repair damaged files. (Due to the nature of viruses, data loss is possible!). We can install a free, limited time, trial version of an antivirus program if you do not have a current package installed.

System Wipe/Reinstallation
A number of recent viruses have become so invasive that sometimes the best choice is to back up the data (documents, photos, music, etc) and to wipe the hard disk drive and reinstall the operating system and programs. If we think this is the best course of action, we will discuss it with you and provide a fixed price quote. This option requires access to the original CDs that came with your system.

Both Spyware and Virus removal may require that the system be taken off-site given the time involved in removal procedures. If this option is suggested a fixed price will be quoted for the service.

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